We are now CERTIFIED ORGANIC!

FAQ's

 

  • Are you certified organic? 
    Yes we are! we are certified and comply with the AS6000 guidelines 
  • What does organic mean? 
    Organic produce that are grown without the use of pesticides, synthetic fertilisers or genetically modified organisms. 

  • Does organic food contain higher levels of nutrients? 
    Studies have shown, that yes organic produce contains considerably higher levels of natural nutrients. 

  • Why do organic vegetables cost more?
    Growing organically is very labour intensive and without the use of chemicals an organic farmer spends a lot more time working on crops to prevent diseases and bug devastation. 

  • Why seasonal? 
    Seasonally fresh produce is harvested when naturally ripened and fully developed, Seasonal produce grows without too much human assistance. 

  • It's my first time ordering? any tips? 
    Most people will order either the family or Medium size box first to see the variety, try everything and see everything that's available. 

  • Do you deliver?
    Yes we do! see the delivery tab for more details. 
  • How do I pay?
    We offer electric payment through our website. We do NOT hold any credit card details on the website. 

  • Will I always receive what I order?
    We will always strive to fulfil your order. 

  • What if I'm not happy? 
    Please just contact us at freshorganicveggies@outlook.com or through our facebook messenger link and we will happily replace any items for you. 
  • How do I contact you?
    Please email freshorganicveggies@outlook.com or contact us via our Facebook Tab. 

  • Error message through checkout

 If you get an error message through the checkout, please make sure you have clicked the date AND the 4:00PM - 8:30PM timeslot. 
Sometimes it needs to be clicked twice.